1. Information We Collect

We use cookies to track visitors and how they interact with our website. This information helps us understand user behavior, improve website functionality, and personalize the user experience.

Here are the specific types of cookies we use:

• Session Cookies: Temporary cookies to remember your preferences while browsing, expiring when you close your browser.
• Analytics Cookies: Collect information about how visitors use our website, including pages visited and duration. We use Google Analytics and similar tools to gather this data.
• Third-Party Cookies: We may use cookies from third-party service providers that may track user activity across different websites.

We also collect the following personal information when visitors fill out our form:

• Name
• Email Address
• Phone Number (if provided)
• Project Details (if provided)

2. Cookie Consent

We obtain your consent to use cookies by displaying a cookie banner upon your first visit. You may accept all cookies, manage your preferences, or decline non-essential cookies.

We use the collected information solely to provide accurate quotes for translation projects.

3. Use of Information

In addition to the above, we use newsletter subscriber data (name and email) to:

• Deliver the requested free guide upon registration
• Send newsletters and promotional offers (if the user opts in)

4. Third-Party Disclosure

We do not sell personal information. However, we may share anonymized user data with analytics or ad providers (e.g., Google Analytics), which may constitute “sharing” under California law.

5. Form Consent

By submitting the form, you consent to our use of the provided information solely for the purpose of delivering a quote or completing a project.

6. Data Retention

We retain user data for 3 years unless the project is ongoing or has related unresolved matters (e.g., unpaid invoices).

7. Your Rights

Users have the right to access, correct, delete, restrict, object to, and request a copy of their data. Please contact us at info@rolling-translations.com to exercise your rights.

8. Data Security

We apply the following security measures:

• Encryption for sensitive file transfers
• NDAs with all employees and linguists
• Ongoing security awareness training
• Regular system vulnerability scans

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• The right to know what personal data we collect and how it is used
• The right to request deletion of your personal information
• The right to correct inaccurate personal information
• The right to opt out of the sale or sharing of personal data
• The right to limit the use of sensitive personal information
• The right to non-discrimination for exercising these rights

To exercise any of these rights, contact us at info@rolling-translations.com with "CCPA Request" in the subject line.

If you wish to opt out of the sharing of your information with third-party services (such as analytics providers), you may do so by clicking the “Do Not Sell or Share My Personal Information” link in the website footer (if available) or by contacting us directly.

10. Updates to the Policy

This policy is available on our website. Users subscribed to our newsletter will be notified of any major updates via email.

11. Contact Information

For privacy-related questions, contact Rolling Translations LLC at info@rolling-translations.com.