Privacy Policy
Last Updated: 6/23/20241. Information We Collect
We use cookies to track visitors and how they interact with our website. This information helps us understand user behavior, improve website functionality, and personalize the user experience.
Here are the specific types of cookies we use:
- Session Cookies: These temporary cookies are used to remember your preferences while you're browsing the website and expire when you close your browser.
- Analytics Cookies: These cookies collect information about how visitors use our website, such as the pages they visit, the time spent on each page, and how they arrived at the site. We use this information to improve the overall user experience.
- Third-Party Cookies: We may also use cookies from third-party service providers, such as Google Analytics, to provide us with website usage data.
We also collect the following personal information when visitors fill out the form on our website:
- Name
- Email Address
- Phone Number (if provided)
- Project Details (source and target languages) (if provided)
2. Cookie Consent
We obtain your consent to use cookies by displaying a cookie banner when you first visit our website. You can choose to accept all cookies, manage your cookie preferences, or decline cookies altogether.
We use the collected information solely to provide accurate quotes for the specified translation projects.
3. Information We Collect
In addition to the uses described above, we also use the information collected from newsletter subscribers (name and email address) for the following purposes:
- To deliver the requested free guide upon registration.
- To send periodic newsletters containing company updates, industry news, and promotional offers (only if the user opts-in to receive promotions).
4. Third-Party Disclosure
We do not share any personal information with third parties.
5. Form Consent
By submitting the form, visitors are consenting to us using their information to provide a quote for their project.
6. Data Retention
We retain user data for 3 years from the moment we receive the form submission. After this period, data will be disposed of unless the project is still ongoing or there are ongoing matters related to the project, such as an unpaid invoice in connection with said project.
7. User Rights
Users have the right to access, rectify, erase, restrict, object to, and request portability of their data. To exercise these rights, users can contact the company at info@rolling-translations.com.
8. Data Security
We prioritize the security of your data through the following measures:
- Encryption Standards: We employ industry-standard encryption for the secure transfer of files containing sensitive information.
- Non-Disclosure Agreements (NDAs): All employees, including translators, are required to sign NDAs to safeguard the confidentiality of client information.
- Security Awareness Training: Our team undergoes regular security awareness training to uphold data protection standards.
- Vulnerability Scans: We conduct regular system scans to identify and address potential vulnerabilities.
9. Updates to the Policy
The privacy policy is always available on the website, and users can check the last update date. If a user has subscribed to our newsletter, they will receive a notification in their email when the policy is updated.
10. Contact Information
For privacy-related inquiries, users can contact Rolling Translations at info@rolling-translations.com.